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Patty Martinez-Justice
ITSM Principal/ Incident Management
Patty Martinez-Justice is currently serving as the ITSM Principal Incident Process Manager at Kaiser Permanente. Based in Chatsworth, Georgia, she has built a significant career in IT service management, focusing on incident management processes. Her professional background reflects a commitment to optimizing IT services and enhancing operational efficiency within healthcare settings.
Professional Background
- Role: ITSM Principal Incident Process Manager at Kaiser Permanente
- Location: Chatsworth, Georgia
- Experience: Over 25 years in the education sector and IT service management.
Skills and Expertise
Patty specializes in:
- Incident Management: Developing and refining processes to ensure efficient handling of incidents.
- IT Service Management (ITSM): Implementing best practices to improve service delivery.
Patty's profile on LinkedIn indicates a strong network with over 433 connections, showcasing her engagement within the professional community. Her expertise is instrumental in supporting Kaiser Permanente's mission to provide high-quality healthcare through effective IT solutions.1