John Moriarty

John Moriarty is an experienced Senior Client Strategy and CX Specialist with a passion for helping major US retailers, Technology and CPG companies achieve their CX goals. With nearly two decades of experience in CX, he is well-versed in crafting omni-channel interactions and integrated marketing solutions. John has a proven track record in managing client accounts, leading project teams, and ensuring successful campaign execution. He has strong cross-departmental communication skills and is comfortable working with technical, production, and creative departments. John is a Customer Success Director at Genesys and has previously held roles as a Senior Customer Success Manager at Genesys, Account Director at SoundBite Communications - SmartReply, Inc., Project Leader at Valassis, and Senior Account Manager at Mueller International.