Whitney Boyle
Whitney Boyle is a CX Specialist at Zendesk, a renowned global leader in customer experience solutions. She primarily works with Customer Experience and Operations leaders to empower agents to engage customers across various digital channels in a personalized manner.
With a focus on enhancing customer satisfaction, loyalty, and retention while optimizing support costs, Whitney excels in providing superb customer experiences.
Her educational background includes studying PRINCE2 Project Management at Project Laneways, a Bachelor of Information Technology specializing in Digital Communication and Media/Multimedia from Deakin University, and a Certificate IV in Accounting from Swinburne University of Technology.
With a diverse work history, Whitney has held key positions such as Enterprise Account Executive and a former Business Development Specialist at Zendesk, Business Development Manager at Central Innovation, Account Manager at Xero, and Bookkeeper at White Sky Music.