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William Winsor
Principal PS Consultant at Genesys
William Winsor II is a Principal PS Consultant at Genesys, where he specializes in interactive telephony solutions, particularly with Genesys and Avaya systems. He has a robust background in the telecommunications industry and has recently achieved certifications in Genesys Cloud CX, including the Outbound Certification and Professional Certification, which underscores his expertise in cloud-based customer experience solutions.12
In addition to his technical skills, Winsor is active on LinkedIn, where he shares updates about his professional achievements and certifications, indicating his commitment to continuous learning and development within the field of customer experience technology.12 His role at Genesys positions him as a key player in enhancing client interactions through innovative telephony solutions.