Jackie Wilson

Jackie Wilson is a seasoned public sector inspector with a strong background in strategic planning, service improvement, and performance management. With exceptional project management skills, Jackie has a proven track record of analyzing complex evidence, interviewing individuals at all organizational levels, and effectively managing stakeholders. With extensive coaching experience, Jackie excels in simplifying intricate topics for better understanding. Specializing in areas such as performance management, service improvement, policy development, change management, and plain English report writing, Jackie also possesses expertise in technical and legal translation from French and Spanish into English, particularly in property and second home-related matters. Jackie holds an M.A. in European Human Resource Management and Industrial Relations from Keele University, complemented by a 2:2 degree in French and Spanish from the University of Exeter. Currently seconded to Acute Hospitals Policy at the Care Quality Commission, Jackie has previously held roles as the Head of Performance at Peterborough and Stamford Hospitals FT, freelance positions across various organizations, Inspector/Performance Specialist at the Audit Commission, Policy Officer at Nottinghamshire County Council, and Quality and Business Consultant/Business Analyst at Nottingham City Council.