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Erica Moulton
Senior Director, Global Customer & Partner Experience (CPX)
Erica Moulton is a senior executive at NetApp, holding the position of Senior Director, Global Customer & Partner Experience (CPX).3 With a focus on customer experience, Moulton plays a crucial role in shaping NetApp's approach to customer and partner relationships.
Professional Background
Moulton has extensive experience in customer experience management within the technology industry. At NetApp, she leads a team dedicated to Customer and Partner Experience.3 Her responsibilities include:
- Overseeing global customer advisory boards2
- Establishing customer experience governance and maturity4
- Building and leading a valued customer experience organization5
Expertise and Leadership
Erica Moulton is known for her:
- Task-oriented leadership style2
- Commitment to building solutions that meet evolving customer needs1
- Expertise in customer experience enablement45
She has been involved in various initiatives at NetApp, including sharing insights on:
- Successfully building a customer experience team6
- The importance of customer experience governance4
- Strategies for creating a valued customer experience organization5
Personal
Outside of her professional life, Moulton describes herself as a:
- Customer enthusiast and advocate
- Technology industry veteran
- Mother of four7
Erica Moulton's LinkedIn profile can be found under the username erica-moulton-1a6ab33, which aligns with the information provided in the query.
