New Mexico State University

Director of Customer Strategy  -  Strategic Account Management  -  Channel Business Development

WennSoft

Vice President of Sales

Direct and oversee the existing customer organization for Key2Act including Account Management and Technical Support. Manage the organization's sales policies, objectives and strategic initiatives. Also serve as primary relationship owner of strategic software partners.

KEY2ACT

Director of Customer Strategy

I served as a trusted advisor to existing KEY2ACT customers in the United States. These partnerships ensure financial and technological success for our customer base.

-Serve as lisaion with other KEY2ACT internal organizations including Marketing and Product Management, Development, Customer Support and Professional Services.
-Develop and maintain knowledge of KEY2ACT products and best practices to deliver value to customers.
-Have a full understanding of customer wants/needs to ensure they are consistently exceeded.
-Coordinate additional customer training and support as necessary.

Sr. Customer Success Manager

I worked with highly successful iOS and Android developers to bring their great apps over to Windows 8. I partnered with Microsoft Technical Evangelists to advise partners and customers on business strategies and the adoption of new technology to achieve business growth. Our partnerships enabled software partners and start-ups to quickly and easily build applications and solutions for the Microsoft platform.

-Efforts contributed to the success of 2500 apps in the Windows 8 Marketplace.
-Developed and implemented a recruiting strategy utilizing social media and app analytics services to target and engage top US based app developers. 
-Collaborated with Microsoft Business Development Managers to assist in leading the Application Service Provider strategy for the US. Uncovered and prospected business opportunities that resulted in over 2100 apps into the Windows 8 Marketplace.

Microsoft

Sr. Account Manager-US Developer and Platform Evangelism

I managed business relationships with a portfolio of 25 certified Microsoft Independent Software Vendors within the US DPE High Potential (HiPO) program. My portfolio was focused on Microsoft Partners who developed cloud-based software solutions on Windows Azure. Responsibilties included:

-Working and collborating with respective partner decision makers (CEO, CIO, CTO, CMO, etc...) to drive awareness and value of the partner's flagship solution on Windows Azure as well as the Microsoft stack (SQL, SharePoint).
-Assist in business readiness activities with partners including marketing, driving opportunities, pipleline management to achieve wins for the partner.
-Served as the partner's dedicated Microsoft point of contact. Worked alongside a dedicated Microsoft Developer Evangelist to assist in the adoption of the latest Microsoft technologies for the partner's solution to drive influenced revenue for Microsoft and assist in growing the partner's pipeline, market share and Microsoft footprint.
-Collaborated with various Microsoft field sales and business development teams to identify and penetrate potential accounts during an Azure monitization initiative. Resulted in $4.5M of revenue (300%+ attainment to goal) and one of the largest Azure revenue committments at the time.

Jeff Nelson