Suggestions
Zahava Last
Customer Success Operations Manager at HiBob
Zahava Last is a Customer Success Operations Manager at HiBob, a company that specializes in HR technology.3 She is based in Israel and brings experience from her previous roles, including a position at Hetz Ventures.3
Professional Background
Zahava's current role at HiBob involves managing customer success operations, which likely includes overseeing strategies to ensure client satisfaction and retention. The customer success team at HiBob plays a crucial role in helping customers utilize and maximize the benefits of their product, Bob, while also supporting the growth of digital HR strategies.1
Education and Skills
Zahava Last received her education from The Interdisciplinary Center.4 While specific details about her educational background are not provided, her current position suggests she has developed expertise in areas such as:
- Customer relationship management
- Operations management
- HR technology
- Business strategy
Network and Influence
Zahava has established a strong professional network, with over 500 connections on LinkedIn.4 This extensive network likely contributes to her effectiveness in her role and her understanding of industry trends and best practices.
Company Context
HiBob, Zahava's employer, is a rapidly growing HR-tech company that aims to revolutionize the world of work.2 The company values exceptional talent and offers a welcoming work environment. HiBob's main product, Bob, is designed to help businesses manage their HR processes more effectively.1
Zahava Last's role as Customer Success Operations Manager is integral to HiBob's mission, as the customer success team is described as "pivotal in HiBob's and our customer success".1 Her position likely involves ensuring that clients derive maximum value from the Bob platform while contributing to the company's growth and reputation in the HR technology sector.