Will Goad

Will Goad is a senior client services leader currently working in Client Engagement at Aquent Cloud, a position he has held since February 2022. Based in Cedar Rapids, Iowa, he has extensive experience in leading software and process implementations across over 100 organizations, including both boutique agencies and Fortune 500 companies.

Professional Background

In his role at Aquent Cloud, Goad focuses on enhancing client relationships and ensuring successful software implementations. His previous experience includes serving as a Senior Client Services Leader at Workgroups DaVinci, where he led over 150 successful software implementations and developed a comprehensive client onboarding process that significantly improved training efficiency. He has a strong track record in advocating for stakeholders and delivering scalable solutions that meet client needs.

Education

Will Goad holds a Master's in Business Leadership from William Penn University and a Bachelor's degree in Broadcasting from Western Illinois University. He also studied Communications at Illinois Central College.

Skills and Approach

Goad is recognized for his creative problem-solving abilities and effective communication skills, which help him make technical concepts accessible to clients. His approach emphasizes collaboration and support, ensuring that clients feel guided throughout their engagement with the software solutions he implements.12