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Will Gauldin
Customer Success Manager at SailPoint
Will Gauldin is a Customer Success Manager at SailPoint, where he focuses on ensuring customer satisfaction and engagement with the company's identity security solutions. His role involves monitoring customer inquiries, providing guidance on SailPoint's products, and addressing at-risk engagements to enhance client relationships.12
Gauldin has a background in customer-facing roles, with a strong emphasis on helping clients achieve their goals through effective communication and problem-solving. He is based in Mount Pleasant, South Carolina, and has a record of increasing responsibility in his professional career.46 Gauldin is also active in the SailPoint community, owning a closed group called the Epic User Group, which fosters collaboration among users.3
He holds a degree from Limestone College and has represented SailPoint at industry events, such as Gartner IAM, where he engaged with professionals about identity security challenges.45
