Tracey Robinson

Tracey Robinson is a dedicated and down-to-earth professional with a diverse background in AI, risk analysis, and innovation.

Originally from Australia, Tracey's career has evolved from roles in law enforcement to commercial risk analysis, eventually transitioning into the realm of AI and cognitive delivery.

Currently serving as the Senior Vice President of Product Solutions Delivery Conversational AI at Wells Fargo, Tracey oversees the implementation of conversational AI solutions across the organization to enhance customer experience and optimize results.

With a strong work ethic instilled from her upbringing on a farm, Tracey is passionate about building high-performing teams that excel in challenging and dynamic environments.

Her educational background includes studies in remedial massage, policing practice, public safety, and AI product management, reflecting her diverse skill set.

Throughout her career, Tracey has held key positions at reputable organizations such as IPsoft, Suncorp Group, and NSW Police Force, honing her expertise in cognitive engagement, risk management, and business development.

An advocate for utilizing technology to drive business innovation, Tracey continues to make significant contributions to the field of AI and its applications in transforming customer engagement strategies.

Her journey from a country upbringing to a prominent role in AI leadership showcases her adaptability, resilience, and commitment to excellence in all endeavors.