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Theresa Finch
Senior Manager, Quality Program Management at ServiceNow
Theresa Finch is an accomplished professional with a diverse background in program development, team management, and art. In her career, she has excelled in establishing department and team key performance indicators (KPIs), OKRs, and various training programs. Her expertise includes creating initiatives such as the Product Management Program, Scrum Product Owner Program, Systems Analysis Program, and Business Analysis Program with a focus on the Data Warehouse. Theresa has also played a pivotal role in driving the adoption of Agile methodologies like Scrum and Kanban by transitioning Waterfall teams. Outside of the corporate world, Theresa is a talented Conceptual Artist known for her large-scale installation art pieces.