Franklin Central High School

Ball State University

Southern Methodist University

Indiana University–Purdue University Indianapolis

Customer Support Specialist by day, Spin Instructor by night.

Austin, Texas, United States

Dealerware

Customer Support Specialist

Lead a 45-minute, high-intensity rhythmic spin class, through a variety of drills, motivation, form cues, and upbeat music.

Focused on increasing cardio endurance, restore mental clarity, and building personal empowerment and well-being.

Build and maintain cross-generational relationships with a client base over 6,000 unique and returning members.

Designed and lead the community-building workshop segment in the new instructor trainee program.

Work with new instructors on building connection and community with his/her classes.

RIDE Indoor Cycling

Instructor

Republic National Distributing Company

Retail Sales Rep

Developed the in-house product photography department for two startup apparel websites, working cross-functionally within multiple teams, styling and photographing men's apparel in preparation for website, e-mail campaigns, and social media assets.

Create, organize, and manage product pages through e-commerce sales platform.

Design web and app assets, and email marketing.

Consistently contribute increasing annual sales for Man Outfitters through product photography, marketing, and social media driven efforts.

Efficiently photograph and retouch 2,000+ product images per season, with a quick turnaround rate of less than 24 hours per purchase order and constant priority changes. Ability to prioritize tasks and work independently with little to no supervision.

Deliver consistent and appealing product and marketing photos across multiple social media channels, improving engagement, and resulting in a combined social media following of 645K users.

Plan, direct, and execute lifestyle photoshoots, dedicated to keeping production costs low.

Recruit talent for brand photoshoots.

Assist with affiliate marketing and social media marketing needs. Help customer service team during high-volume retail seasons by phone, e-mail, and chat. Troubleshoot customer service tickets within a timely manner.

Managed and trained multiple interns to be able to perform a wide range of skills.

Man Outfitters, Inc.

E-commerce Associate

Developed the in-house product photography department for Man Outfitters and Rowdy Gentleman, styling and photographing men's apparel using a consistent flat lay technique in preparation for web and social media assets.

Delivered consistent product and appealing marketing photos across multiple social media channels, resulting in a combined social media following of 645K users.

Efficiently photographed and retouched 600+ product images per season, with a quick turnover rate of less than 24 hours.

Organized Photoshop and JPEG files with over 12,000 SKUs per season, in preparation for third party e-commerce point-of-sale platform.

Office Manager, September 2014 - December 2014

Managed office of 40+ employees.

Controlled inventory and ordered office supplies.

Prepared new staff members with necessary office equipment.

Grandex Media

Office Manager, Product Photographer

Was responsible for multiple administrative tasks and office procedures.

Greeted clients and guests, managed office of 30+ employees, kept supplies in stock, and coordinated weekly lunch catering.

Received and transferred high-volume calls with a busy phone system.

Scheduled travel arrangements, meetings, and appointments for executives and staff.

Prepare and submit expense reports.

Assisted in-house marketing department designing assets for company website, various marketing materials, and planned and coordinated company events.

BIG RED DOG Engineering  -  Consulting

Office Coordinator, Administrative Assistant

Support the Account and the Media Buying and Planning Management teams, developing media plans, researching and analyzing emerging media and marketing trends, and cold call prospective clients.

LEVELTWO

Account & Media Mgmt. Intern

Maintain the aesthetics of the retail floor, assist guests with merchandise, complete sales transactions, audit stock and back stock.

Tasha Bates