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Steven Bailey
Customer Experience Innovation Lead
Steven Bailey is a retail innovation expert with a focus on customer experience for global brands, retailers, and start-ups.
He specializes in digital transformation and omnichannel orchestration, creating seamless experiences that merge physical and digital realms to create meaningful interactions.
Steven Bailey pursued his education by studying as a Fulbright Fellow Graduate at Chubu University in Japan and obtaining a Bachelor of Business Administration from Ohio University.
Currently, he serves as a Senior Manager at Deloitte Digital, where he leverages his expertise to assist top executives in achieving their customer experience goals.
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Location
Chicago, Illinois, United States
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I help organisations envision, design and build digital products that users love.
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