Steve West

Steve West is currently the Sr. Product Marketing Manager at Gladly, a B2B SaaS company.1 He is based in Philadelphia, Pennsylvania, United States.1

Professional Background

Steve West is a well-rounded product marketing leader with extensive experience in the B2B SaaS industry.1 His career highlights include:

• Current Role: Sr. Product Marketing Manager at Gladly (since June 2023)1
• Previous Positions:
  • Product and Growth Marketing Consultant at Gravity Rail Media
  • Head of Marketing at Shelf
  • Product Marketing at Kustomer
  • Director of Product Marketing and Demand Generation at iQ Media

Skills and Expertise

Steve West is known for:

• Building brands and producing engaging messaging, positioning, and content1
• Bridging the gap between technical and creative marketing1
• Communicating complex concepts to various audiences1
• Collaborating cross-functionally to drive sales and growth1
• Cultivating productive work environments in B2B SaaS companies1

Notable Achievements

• At Shelf, he positioned knowledge management as a must-have for contact centers and monitored marketing through the company's $52.5M Series B funding round, which was capped by a year of 4x ARR growth12
• At Kustomer, he led product marketing GTM responsibilities and supervised product launch processes for the reply.ai chatbot acquisition1
• At iQ Media, he re-positioned the company from a midmarket media monitoring tool to a TV and media measurement platform for enterprise marketing executives1

Steve West's LinkedIn profile demonstrates his extensive experience in product marketing and his ability to drive growth in B2B SaaS companies across various stages of development.1