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Steve Keegan
Director of Catering Sheraton Springfield
Professional Background
Steve Keegan is a seasoned professional in the hospitality and catering industry, boasting an impressive career that spans over three decades. He has been serving as the Director of Catering at the prestigious Sheraton Springfield @ Monarch Place Hotel since 1997. Under his leadership, the hotel has consistently achieved high levels of guest satisfaction and has emerged as a premier venue for events, ranging from corporate meetings to elegant weddings. Prior to this role, from 1984 to 1997, Steve made his mark at the Sheraton Sturbridge (Sturbridge Host Hotel), where he held the position of Director of Conference Planning and later, Director of Catering. His extensive experience in catering and conference planning has equipped him with a diverse skill set and a deep understanding of the intricacies involved in orchestrating successful events.
Education and Achievements
Steve's educational journey laid a strong foundation for his career in hospitality. He earned a Bachelor of Arts in Broadcast Management from the University of Massachusetts Amherst, where he honed his communication skills and learned the importance of delivering exceptional customer service. He also studied Communications at Springfield Technical Community College, further enhancing his ability to engage effectively with clients and colleagues alike. His early education at Monson High School provided him with the foundational skills needed to excel in his future endeavors.
Throughout his career, Steve has demonstrated an unwavering commitment to excellence in the catering and hospitality industry. He has played a crucial role in various organizations, including serving as the Assistant Director of Sales and Director of Catering at Sheraton Springfield, where he built lasting relationships with clients and collaborated with teams to exceed expectations. His experience and leadership have contributed to the successful execution of countless events, earning him a reputation as a reliable and innovative professional in the field.
Achievements
Steve Keegan's achievements in the hospitality industry are a testament to his expertise, dedication, and passion for enhancing the guest experience. Over the years, he has successfully managed a myriad of catering and event planning projects, consistently resulting in high praise from clients and attendees alike. His commitment to continuous improvement and his ability to adapt to the evolving demands of the industry have set him apart from his peers. With Steve at the helm, the Sheraton Springfield @ Monarch Place Hotel has become synonymous with excellence in catering services and event execution, affirming his status as a leading figure in the world of catering and hospitality.