Steffen Ekelund

Steffen Ekelund is a seasoned professional who specializes in helping small businesses streamline their accounting processes with automated receipt collection and bookkeeping solutions.

With a strong background in customer service, he has excelled in areas such as customer loyalty, NPS (Net Promoter Score), customer support best practices, and developing effective customer service strategies.

Steffen Ekelund has a passion for coaching and developing both leaders and employees, always striving to go the extra mile to deliver exceptional results.

His consultancy expertise lies in the growth and scaling of SAAS (Software as a Service) products, support services, training programs, and leadership development.

He holds a Bachelor's Degree in Leadership from Cphbusiness, a Bachelor's Degree in Marketing Management with an impressive average of 8.25 from CBS, and a certificate in Business Administration from CBS.

Throughout his career, Steffen Ekelund has held key roles such as Head of Commercial Operations at Kontolink, Customer Success Director at Hypefactors, and various positions at e-conomic including Kundeservicechef, Culture Head Coach, and Supporter & WOW Hero.

He has also served as a Coach and Trainer at Sesam Sesam, Kundeservicechef at Minuba, and an Accountant Trainee at inforevision a/s.

Steffen Ekelund's expertise encompasses fintech, regnskab (accounting), CFO services, PSD2 compliance, and proficiency in e-conomic and Dinero platforms.

He is committed to making accounting processes easier for small businesses while leveraging technology for seamless automation.

You can learn more about his work and consultancy services on his website www.sesamsesam.dk.