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Srividhya A
Sales Operation Specialist
Professional Background
Srividhya A is a dynamic Sales Operations Specialist with over six years of rich and varied experience in the fields of sales operations and marketing operations. With a robust background that spans account management, renewal operations, lead management, contact management, and database management, Srividhya has consistently demonstrated her ability to drive success and optimize processes to support global sales. She is equipped with extensive knowledge in handling end-to-end account management, along with vital services such as opportunity management and renewals. Srividhya is well-versed in the use of Salesforce, which has been instrumental in her success within different client environments. Her experience also includes vital roles where she has been pivotal in the training and knowledge transfer processes, ensuring smooth transitions for teams engaged in sales and marketing.
Starting her career as a Market Research Analyst at MetricStream as a trainee, Srividhya quickly harnessed her analytical skills to gain insights into market trends and customer behavior. This foundational role equipped her with the necessary tools to transition into account management and sales operations, which has been essential for her growth at her subsequent roles. Following her time at MetricStream, she brought her expertise to NICE Ltd, where as a Market Research Analyst, she excelled at gathering insights that would inform strategic decisions related to marketing and sales initiatives. After her progressive journey in market research, Srividhya now thrives in her current role as a Sales Operations Specialist at LogMeIn, where she contributes significantly to enhancing sales processes and strategic initiatives.
Education and Achievements
Srividhya holds a Bachelor of Business Management degree with specializations in Business, Management, Marketing, and Related Support Services from the prestigious Bangalore University. This academic background has provided her with a solid foundation in the principles of management and marketing, equipping her with the knowledge essential for her roles in sales operations and marketing. Throughout her career, she has effectively utilized her education to blend theoretical knowledge with practical applications, driving efficiency and productivity in the workflows of the organizations she has been part of.
Her accomplishments in the field of Sales Operations include enhancing lead management strategies, improving system implementations for contact management, and streamlining database management processes. Srividhya has consistently sought opportunities for training and knowledge transfer, which speaks to her commitment to professional development and continuous improvement, both for herself and her teams.
Achievements
- Sales Operations Excellence: At LogMeIn, Srividhya has played a critical role in optimizing sales operations by effectively managing accounts and renewals, as well as improving data integrity across various sales platforms.
- Market Insights and Research: While at NICE Ltd, she was instrumental in conducting market research and analysis, contributing to informed decision-making and strategic planning that supported the company's sales and marketing goals.
- Training and Leadership: Known for her proactive approach in training new staff and facilitating knowledge transfer, Srividhya has helped teams adapt quickly to changes and new processes, ensuring a seamless transition during operational integrations.
Srividhya A is undoubtedly a talented professional whose skills and dedication to excellence lay a remarkable foundation for continued success in the realms of sales and marketing operations.