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Simon Waterhouse
Major Incident Manager at J Sainsbury Plc
Simon Waterhouse is a seasoned Governance, Process, Problem, and Incident Manager with over a decade of experience spanning various IT domains.
He has worked in support roles for Financial, Telecommunications, Logistics, and Media production organizations, showcasing his adaptability across different sectors.
Simon is known for excelling under pressure, earning him headhunted roles in prominent IT organizations, and he holds ITIL certification, underpinning his expertise in stakeholder communication.
His skill set includes top-notch analytical and statistical abilities, emphasizing a focus on working smarter rather than harder.
With a rich background in Process Management, Incident Management, and Problem Management, Simon is a highly skilled professional in the ITIL process.
His professional journey includes roles such as Major Incident Manager at J Sainsbury Plc, Former Major Incident Manager at Virgin Media Business, ITIL Process and Governance Manager at T-Systems in the UK, Senior Incident Manager at T-Systems, Consultant at HCL Comnet Limited, Problem Manager at Computacenter, and Senior Major Incident Manager at Computacenter.