Sharon Carmichael

Sharon Carmichael is a professional with a strong background in product design and user experience.

She holds a BA from The University of Virginia and a Master of Library & Information Science (MLIS) from the University of California, Los Angeles.

Currently, Sharon serves as the Senior Director of Product Design for Creator Workflows at ServiceNow.

Previously, she held a diverse range of roles such as President & Moderator at Customer Experience Meetup, Director of Product Design at ServiceNow, Senior Interaction Design Manager at Intuit, and Manager of User Experience at Sony Electronics.

Her career history also includes positions like Senior User Experience Lead at Sony Electronics, UX Strategic Lead at HP, and Senior Information Architect at Mitchell International.

Additionally, Sharon has experience as a Freelance Information Architect and Designer, Interaction Designer, Web Site Producer, and Strategic Research Analyst at various organizations.

Her knowledge and expertise span across product design, user experience, information architecture, and strategic research analysis.

Sharon Carmichael is a dedicated professional who has contributed significantly to the field of UX and product design.