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Shakti Shekhawat
Head of Desktop Support India at Saxo Group - India
Shakti Shekhawat is a highly skilled professional with a strong background in IT support and various administrative tasks.
With expertise in ITIL support, Shakti has extensive experience in Incident/Problem/Change/Request Management and Application Support.
His proficiency extends to Windows Administration, User Administration, Active Directory, MS Office 365, Exchange Server, Remote Desktop Support, and Network Licensing.
Shakti is well-versed in tools like SCCM, Service Now, Sharepoint Admin, network monitoring tools in NOC, and Cisco Unity management.
He holds a Master of Business Administration (MBA) degree from Jaipur National University.
Shakti has held key positions in reputable organizations including Desktop Support Manager at Saxo Group - India, IT Support Specialist at IHS Markit, Senior Analyst at Capgemini, System Network Administrator at Tata Consultancy Services, Client Services at DELL, and Sr. Technical Sales Officer at PCTECHSITE.