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Seth Wylie
Unredeemable AI & CS Geek | Passion for Creating 'Human First' Connections | Top 100 CS Strategist
Seth Wylie is a professional with a strong background in Customer Success Operations and Product Consulting & Services.
He holds a BA in Cultural Anthropology from Brown University and has studied at Concord Academy.
Seth Wylie is currently the Head of Customer Success Operations at Gainsight, where he leads the customer success team.
Prior to his current role, he served as the Principal of Customer Success Operations at Gainsight.
Before joining Gainsight, Seth held the position of Director of Customer Success Operations at InsightSquared.
He also worked as the Director of Product Consulting & Services at InsightSquared, showcasing his expertise in product-related roles.
In his earlier career, Seth Wylie gained experience in program management at the Consortium for Energy Efficiency and held various positions at BzzAgent.
His roles at BzzAgent included Manager of Audience Engagement & Behavior, Senior Network Analyst, Senior Campaign Analyst, Campaign Analyst, Associate Campaign Analyst, and Communications Developer.