Seth Charles

Seth Charles is a seasoned professional in the email marketing and deliverability industry, currently serving as the Senior Director of Delivery Operations at Iterable.56 With over 15 years of experience in account management, client services, and email marketing deliverability, Seth has established himself as a veteran in the field.47

Career at Iterable

Seth has been with Iterable for more than four years, progressing through various roles:

• Principal Email Deliverability and Industry Relations Manager (January 2019)6
• Director of Deliverability and Compliance (May 2021)6
• Senior Director of Delivery Operations (current role)5

In his current position, Seth leads Iterable's deliverability and compliance teams. His responsibilities include advising on email infrastructure, architecture, sending methodology, and security, as well as enforcing acceptable use and anti-abuse policies.1

Professional Background

Before joining Iterable, Seth's experience includes:

• Working at various SaaS companies, including Return Path
• Leading an email marketing team
• Providing consulting services for a major ESP3

Industry Involvement

Seth is an active member of global anti-abuse communities, collaborating with industry colleagues to enhance internet safety.1 He frequently participates in industry events and webinars, sharing his expertise on topics such as holiday deliverability and email marketing best practices.78

Education

Seth attended Colorado State University.2

Personal Approach

Known for his lighthearted approach to work, Seth values the importance of not taking oneself too seriously while maintaining professionalism. He emphasizes the significance of brand security in email marketing and appreciates the collaborative environment at Iterable.1