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Scott Gitters
Customer Success Executive, VP of Customer Success, Executive Leadership, Strategic Planning, Customer Retention, Customer Growth, Team Building and Development, Strategic Customer Relationships, Operational Excellence
Scott Gitters is an accomplished professional with a background in various aspects of Customer Success, Business Process Improvement, Sales Operations, and Automation.
He holds a BS in Business Administration from the University of Baltimore and a BA in Business Administration from the University of Maryland Baltimore County.
Scott has held several key roles in prominent organizations, with a significant tenure at Salesforce where he served as Vice President and Area Lead in Customer Success for both Communications, Media & Technology and Financial Services sectors.
Prior to his roles at Salesforce, Scott Gitters was influential in driving Customer Success strategies and operations at Zimmer and Wolters Kluwer, where he held leadership positions in CRM, Sales Technology, and Sales Operations.
His broad experience in Customer Relationship Management and commercial effectiveness has shaped his expertise in optimizing business processes for enhanced customer satisfaction and operational efficiency.
