Tanya Mishra

Tanya Mishra is a professional with extensive experience in small and mid-sized businesses, specializing in Sales, CRM, Customer Success, Account Management, Client handling, and Customer Service.

With a background in the SAAS industry, Tanya emphasizes qualities like nimbleness, effective communication, attention to details, collaboration, and the importance of goal setting and accomplishment.

In her role as a Customer Success Analyst, Tanya has excelled in activities such as complaint analysis, development of new procedures, and execution of customer retention campaigns, consistently meeting quarterly and annual team and personal objectives.

Her educational background includes a Master of Business Administration (MBA) in Business Administration, Management, and Operations from NMIMS CDOE, a Bachelor of Commerce (BCom) in Business Administration and Management from Bundelkhand University, and secondary education in Business/Commerce from the modern public school.

Tanya's professional journey includes key roles such as APAC Lead, Customer Success, and Senior Customer Success Manager at ContractPodAi, Senior Customer Success Manager at Webscale Networks, Customer Success Manager at Webscale Networks, Customer Success Analyst at OnlineSales.ai, Associate at Tata Consultancy Services, and Practitioner at IBM Daksh.