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Laura Dunn
Director - Customer Success
Laura Dunn is an accomplished Global Program Leader with a diverse background in strategic Business and Technology Alignment, Program Delivery, Sales, and Business Operations. Throughout her career, she has successfully implemented governance processes in various industry segments, driving exceptional value and revenue growth. Laura's expertise lies in program leadership, product ownership, and a strong understanding of SDLC processes, enabling her to efficiently manage large-scale cloud programs within set timelines and budgets. She holds a BS in Biology, is a Certified Scrum Master, possesses multiple Salesforce Certifications, and has contributed to nine publications. Laura completed credits towards an MS in Virology at Johns Hopkins Bloomberg School of Public Health and earned her BS in Biology from The University of Alabama in Huntsville. Her professional experience includes roles such as Customer Success Director at Salesforce, Director of Consulting Services at Virsys12, Senior Program Director at Dave Ramsey - Lampo Group, CRM Product Owner at Thermo Fisher Scientific, and positions in Sales and Operations at Open Biosystems.