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Sandy Murphy
Founder & CEO @ Cxstomer | A Better Way to BPO
Sandy Murphy is the Founder and CEO of Cxstomer, a company based in Columbus, Ohio, that specializes in customer experience (CX) solutions. Under her leadership since April 2021, Cxstomer aims to redefine outsourced contact center services by operating as an internal, brand-led support team. The company's philosophy emphasizes trust, transparency, and a commitment to helping others, which are central to its operations and service delivery.1
Murphy has a robust background in customer experience and business development, having previously served as the Director of CX Solutions at Compass Experience Labs from October 2019 to April 2021. Her career also includes significant roles at HKT Teleservices, where she contributed to substantial revenue growth and client acquisition.12
In terms of education, she holds an Associate degree in Culinary Arts from Le Cordon Bleu Institute and a Professional Diploma in Digital Selling from the Digital Marketing Institute.1
