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Ryan Rayner
Head of Strategy and Growth at Sigma Connected Group - Customer Experience Enthusiast & Trusted Partner - Providing an innovative, dynamic, and responsive BPO alternative in the Australian market 🇦🇺
Ryan Rayner is no longer the Head of Strategy and Growth at Sigma Connected Group. They are currently the Co-Founder and Chief Customer Officer at iCXeed, a company focused on utilizing automation and AI technologies to improve customer experiences.12
Ryan has over 15 years of client management experience across North America and Asia-Pacific, with a strong passion for delivering superior outcomes for their clients' customers.23 Their career history includes:
- Co-Founder and Chief Customer Officer at iCXeed (current position)
- Head of Strategy and Growth at Sigma Connected Group (previous role)
- Regional VP, Asia Pacific at TTEC
- VP Marketing, North America & Asia Pacific at VXI Global Solutions, LLC
- Head of Marketing, Asia Pacific at TTEC
- Various roles at Tenova, including VP Sales & Marketing - Australia and VP Global Marketing - Canada HQ
Ryan is known for their partnership approach, crafting new ideas, and building successful long-term partnerships with clients.3 They have a Bachelor of Commerce degree from the University of Wollongong, where they studied from 2003 to 2006, focusing on management, marketing, and international business.1
