Roger Orde

Roger Orde is a seasoned professional with over 20 years of experience in Go-To-Market strategies, Operations, Professional Services, Customer Experience, and team scaling in post-sale roles.

Throughout his career, Roger has focused on ensuring rapid Return on Investment (ROI) on Marketing and Sales technologies, Financial Risk Analytics solutions, and Human Capital Management solutions while maintaining an ethical and transparent organizational culture.

He excels in hiring and nurturing highly skilled teams dedicated to exceeding client expectations, guided by the principles that value should not be diluted and that sometimes saying 'no' can benefit all parties involved.

Roger prioritizes mentoring senior staff to exercise sound judgment, make practical decisions, and align with team success, fostering a work environment that values honesty, accessibility, leadership, and a clear vision.

His expertise lies in fostering strong relationships with key clients and partner executives, understanding their business strategies, and proactively aiding in managing changing market dynamics.

Roger Orde has a proven track record in Enterprise Software as a Service (SaaS) Customer Success, Customer Experience, and Customer and Partner Enablement, consistently achieving success in renewals, expansions, and growth initiatives.

He has held significant roles in renowned organizations, including serving as the Chief Customer Officer at ThinkLP, Venture Advisor at Storytime Capital, SVP at Vidyard, and various senior positions at IBM, Hootsuite, NewsCred, and more.

Roger's educational background includes studies at Ryerson University, providing him with a strong foundation for his illustrious career in customer-centric and operational leadership roles.