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Brian Daniell
Customer Success Executive
Brian Daniell is a seasoned executive in the enterprise cloud software industry with over two decades of experience.1 He currently serves as the Chief Customer Officer at Billtrust, a position he assumed in November 2022.3
Professional Background
Brian Daniell joined Billtrust as their Chief Customer Officer, bringing his extensive expertise to the fintech company.2 Billtrust is known for helping leading businesses with their payment cycle management, and Daniell's role is crucial in enhancing customer experiences and relationships.3
Career Highlights
Visionary Leadership:: Daniell is described as a visionary executive, particularly in the enterprise cloud software space.1 This suggests he has a forward-thinking approach to customer-centric strategies and technological innovations.
Customer-Focused:: As the Chief Customer Officer, Daniell's primary focus is on ensuring customer success and satisfaction. His role likely involves overseeing customer-related operations, strategies, and initiatives at Billtrust.3
Industry Expertise:: With his background in enterprise software and his current position in a fintech company, Daniell possesses valuable insights into both technology and financial services sectors.13
Professional Engagement
Daniell is active on LinkedIn, where he shares industry insights and company updates. For instance, he has promoted webinars on topics such as Professional Services Automation, demonstrating his commitment to educating and engaging with the professional community.4 He also discusses trends in agency account management, showcasing his broad understanding of business relationships and client success strategies.5
Brian Daniell's role at Billtrust and his extensive experience in the software industry position him as a key figure in the intersection of technology, finance, and customer experience.