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Rod Hammond
Retired July 2016
Rod Hammond is a highly experienced professional with a strong background in IT Service Management and Operations.
He holds certifications including ITIL V2 Service Manager Certified (Red Badge) and ITIL V3 Expert Certified.
His specialties include Infrastructure Management, Operations Management, Service Level Management, ITIL Methodology, Outsourcing, Matrix Management, Offshore Delivery, and Transition.
Rod has held key positions in reputable organizations such as Injazat Data Systems, HP Enterprise Services, Electronic Data Systems, and Allied Domecq.
His roles have ranged from Delivery Manager to Service Delivery Executive, Head of Service Management, Service Manager, Regional Service Manager, Problem & Change Manager, and Data Centre Services Manager.
With a wealth of experience in service delivery, Rod has demonstrated expertise in managing IT infrastructures, implementing ITIL best practices, and driving operational efficiencies.
His leadership in service management has encompassed various aspects of IT service delivery, including outsourcing, service level agreements, and offshore delivery.
Rod's career highlights showcase his ability to navigate complex organizational structures, lead diverse teams, and oversee successful transitions and transformations in service delivery.
He remains a valuable asset in the IT industry, bringing a comprehensive skill set and a track record of delivering high-quality service management solutions.
