Robert Statsky

Robert Statsky is a seasoned professional with expertise in SaaS, Customer Success, Revenue Management, Renewals, and Contract Negotiation.

His skill set includes Customer Success Engagement Model, Customer Journeys, Training and Development, Account Management, Client Services, and Client Success.

Robert also excels in areas like New Client On-boarding, Technical Project Management, Project Scoping, and Solutions Engineering.

With a background in Product Management, Professional Services, and Managed Services, Robert is well-versed in Technical Implementations and Project Management Automation.

He is known for his proficiency in Business Process Improvement, Customer Success Value Delivery, Customer Enablement, and Service-Level Agreements.

Robert has experience in P&L Management, New Hire Training, Team Coaching, Mentoring, and Employee Performance Management, which highlights his commitment to Customer Success Optimization.

He pursued his Bachelor of Arts in History at Binghamton University.

Throughout his career, Robert has held key positions such as Director of Customer Success at Aircall, Director of Customer Success at Trustpilot, and Sr. Director, Customer Success Enablement at Wyng.

Prior to these roles, he served as a Product Manager at HarperCollins Publishers, Sr. Account Manager at Experian, and Account Executive at Industrial U.I. Services.

Robert's involvement with organizations like Modern Sales Pros and Gain Grow Retain showcases his dedication to staying engaged with industry peers and latest trends.