Yaniv Amin

Yaniv Amin is a skilled team leader with a strong technical background in video platforms for SAAS/On-Prem, online services, LMS, SQL, HTML Salesforce-CRM, Clarizen, and more. With vast experience in international high-tech companies, Yaniv excels in customer-facing roles and has a proven track record in product development, quality assurance, and customer service.

Known for problem-solving and implementing change effectively, Yaniv's expertise ranges from troubleshooting and application debugging to system performance optimization and cloud infrastructure design. He is proficient in communication and presentation, making him a valuable asset in resolving issues and driving improvements.

Yaniv's areas of expertise include client services, retention, success, account management, process development, project management, team management, client operations, process optimization, and technical support. His technical acumen allows him to understand and cater to customer needs effectively by integrating them into technical solutions.

Yaniv Amin holds a B.Sc. in Industrial Engineering and Management, specializing in Management Information Systems and Services from Afeka Tel Aviv Academic College of Engineering. Additionally, he has studied Practical Electrical Engineering at ORT Colleges.

With a rich professional background, Yaniv has held various key roles in renowned companies. He served as the Customer Success Team Lead at Fireberry, Head of Customer Success at Tolstoy, Head of Partnerships for Israel & Japan, Head of Resellers, and Senior Manager of Customer Success at Yotpo. He also worked as the Client Operations Team Lead at Kaltura and as a Practical Electronic Engineer in Research and Development at Hewlett-Packard.