Richie Byrne

Richie Byrne is an IT Service Delivery professional with 30 years of experience managing national and international clients, specializing in Release, Problem, Incident, Infrastructure, and Change management. He is known for his stability, customer focus, and teamwork skills. With a background in management, he excels in meeting operational and service level agreements, driving service improvements, ensuring quality control, and communicating effectively with customers and senior management.

Richie Byrne's career includes roles at prestigious organizations such as Dell, Hewlett Packard, and the Bank of Ireland. He served as an Application Management Advisor and Release Manager at Dell, a Problem Manager at Dell, and a Service Delivery Manager (Deputy) at Hewlett Packard, amongst other significant positions. His contributions range from leading problem management teams to overseeing major incidents and coordinating production and media services.

Educationally, Richie Byrne studied at Beneavin College, laying the foundation for his successful career in IT service delivery. His extensive experience, coupled with a collaborative and customer-centric approach, has made him a valuable asset in delivering high-quality services to clients across various sectors.