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    Ricardo Andrade

    Advisory Solution Consultant, Customer Service Management at ServiceNow

    Ricardo Andrade is a seasoned professional with vast experience in planning, supporting, and managing sales and marketing initiatives. With a solid track record of consistently achieving quota and MBOs, Ricardo is an expert in Solution Sales, impacting business processes and exceeding customer expectations. With over 17 years of experience in Sales Management, Systems, and sales engineering, he has specialized in areas such as Account Management, Solution Sales, CRM, Sales Force Automation, business development, unified communications, collaboration, software as a service, and managed services. Ricardo has a deep understanding of the SaaS/Cloud software industry, having contributed significantly to the field.