Don Dest

Don Dest is a seasoned professional with over seventeen years of experience in software, services, and technology pre-sales and sales, focusing on Fortune 500 companies. With a strong background in leading technical sales presentations to diverse audiences, Don excels in communicating complex ideas effectively. His exceptional written and interpersonal communication skills enable him to assess customer needs accurately and design tailored business solutions. Don is proficient in customer web experience management, CRM, HTML, CSS, web design, technical and software demonstrations, presentations, pre-sales, account management, competitive analysis, Windows, Linux, Microsoft Office, Structured Query Language, and MS SQL Server. Don's education includes a degree in Bachelor of Arts, Communication Sciences from The University of Connecticut. Throughout his career, Don has held key positions such as Senior Advisory Solution Architect at ServiceNow, Principal Solution Engineer - Financial Services at Salesforce, Lead Solution Engineer - Service Cloud at Salesforce, Pre-Sales Engineer at RightAnswers, Sr. Sales Consultant at eGain Communications, National Accounts Director at BrainStorm Group, Inc, Solution Architect at Tangoe, Inc, Sales Engineer at Metaserver, Inc., and Technology Sales Engineer at SAP America, Inc.