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Prc John Ciesluk
Customer Experience Manager-Market Research at FORD MOTOR CREDIT COMAPNY LLC
Professional Background
Prc John Ciesluk is a distinguished professional with over 20 years of extensive experience dedicated to market research, operations, and sales support. With a proven track record of managing projects that consistently achieve record levels of performance, John has played a pivotal role in optimizing processes and ensuring a customer-centric approach in all his professional endeavors. His expertise in market research has positioned him to contribute significantly to reputable companies, driving actionable results that enhance business performance while maintaining the highest standard of customer satisfaction.
Throughout his career, John has held various leadership roles that highlight his skills and commitment. Currently, he serves as the Customer Experience Manager in Market Research at Ford Motor Credit Company LLC, where he leverages his extensive background in research methodologies and customer loyalty to enhance the overall client experience. His tenure at Catalina USA was marked by his progression from Manager of Customer Loyalty and Marketing to Director of Media Operations Planning, demonstrating not only his versatile skill set but also his ability to adapt to the changing needs of the industry and his organization.
John's experience is complemented by a wealth of knowledge in data analytics and market insights tools. He has worked with leading software and methodologies such as Nielsen PRIZM, Nielsen Demographics, and Consumer Buying Power, among others. His technical proficiency in tools like Microsoft Office (Excel, PowerPoint), SPSS, Qualtrics, and Medallia has further enabled him to analyze data effectively, turning findings into actionable strategies that drive business innovations.
Education and Achievements
John’s academic journey began at the University of Central Florida, where he obtained his Bachelor of Science degree, laying a strong foundation for his career in market research and analytics. He furthered his education at the Advanced School of Marketing Research at the University of Georgia's Terry College of Business, deepening his knowledge in various research methodologies and market analysis. Moreover, John is a proud graduate of High Point Regional High School, where he first ignited his passion for research and marketing.
In addition to his formal education, John is a certified Professional Researcher (PRC) and an active member of the PRC Development Committee. His commitment to professional growth and excellence is evident in his active involvement in the Insights Association, where he previously served as Treasurer of the Florida Chapter. This role allowed him not only to contribute to the development of the research community but also to network with professionals and thought leaders in the industry.
Key Achievements
John Ciesluk has made substantial contributions throughout his career, reflected in the various achievements that mark his professional journey. His tenure at Insights Association and significant leadership roles at Catalina USA demonstrate his dedication to advancing the standards and practices within market research. His efforts in these positions contribute to enhancing the overall landscape of research practices and promoting continuous learning within the field.
Some of the notable positions throughout his diverse career embrace roles like Senior Research Analyst and Marketing Research Manager at Valpak, where he was able to utilize data to drive business decisions and marketing strategies effectively. His development of customer loyalty programs at Catalina USA is a testament to his capability to drive results through innovative marketing techniques that resonate well with audiences.
Moreover, his early work at Nielsen Media Research, where he started as a Study Supervisor and progressed to Lead Analyst, equipped him with a solid foundation of analytical skills and a comprehensive understanding of the research and media landscape. Here, John developed the ability to interpret complex data sets, crafting insights that inform key decision-making processes.
John's ability to foster strong partnerships and collaborate effectively with cross-functional teams has been instrumental in ensuring successful project outcomes and team cohesion. Whether leading a project team or supporting his colleagues, he consistently aims to create an environment that promotes excellence and collaboration.
In summary, Prc John Ciesluk is a well-rounded professional whose career is characterized by a depth of experience, a commitment to excellence in market research, and a passion for enhancing customer experiences. His educational background, coupled with his extensive work history and notable achievements, solidify his status as a respected figure in the fields of market research and analytics.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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