Iris Feng

Senior Analyst - Customer Advocacy at Liberty Mutual Insurance

Summary

Iris Feng is a passionate and highly motivated market researcher with a Master's degree in Marketing Analytics from Bentley University. She also holds a Bachelor's degree in Statistics (Economic Analysis) from Capital University of Economics and Business. Iris participated in the Business Elite Exchange Program at Hong Kong University. With extensive experience in data analytics, survey design, user testing, customer experience, UX research, A/B testing, design thinking, ideation, web analytics, and product strategies, Iris has a strong background in various tools such as Qualtrics Survey Software, MaritzCX Survey Software, SurveyMonkey, PowerBI, SPSS, SAS, IBM Watson Text Analytics, Heap Analytics, Alpha on-demand Insight Platform, MarketSight, Salesforce CRM, WordPress, WinCross, Access, Eviews, Microsoft Excel, Word, PowerPoint, and Outlook.

Tags

data analysis wordpress web analytics customer experience market research data analytics design thinking sas ux research a/b testing salesforce crm spss qualtrics user testing survey design powerbi product strategies

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This public profile is provided courtesy of Clay. All information found here is in the public domain.

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