Phil Lovell

Phil Lovell, who is the Head of International Partnerships & Strategic Accounts at Toast, has a robust and diverse career in the hospitality and technology sectors. Here are some key points about his background and role:

Current Role

• Phil Lovell is currently the Head of International Partnerships & Strategic Accounts at Toast, a position he has held since March 2023. He is based in London, England.123

Professional Background

• Before joining Toast, Lovell served as the VP of Strategic Partnerships at Yumpingo from October 2021 to March 2023. In this role, he was responsible for overseeing the global partnerships go-to-market strategy, particularly in the US, UK, and ANZ markets. His duties included sourcing, defining, negotiating, and managing strategic partnerships, as well as aligning with product, marketing, and sales teams to achieve company objectives.1

Previous Roles

• Lovell was the Chief Customer Officer at OrderPay from September 2020 to October 2021.
• He worked as the Head of Project Management at Zonal Retail Data Systems from July 2018 to October 2020, where he was responsible for delivering client-based projects and managing project teams.
• Prior to that, he was a Product Manager at Greene King from November 2014 to June 2018.
• Earlier in his career, he held roles at Home Retail Group PLC, including Business System Project Manager and Project Analyst.1

Skills and Expertise

• Lovell has extensive expertise in the hospitality and retail sectors, with a focus on Quick Service Restaurants, Full Service establishments, Casual Dining, and Pubs.
• He is known for his ability to assemble and nurture high-performing teams and manage both third-party clients and partners effectively.
• He has a strong track record in building and leveraging professional networks and driving success through strategic partnerships.
• Lovell is a strategic thinker with outstanding communication skills and a commitment to people networking and relationship building.1

Contributions at Toast

• At Toast, Lovell continues to leverage his experience in hospitality technology to drive international partnerships and strategic accounts. He is involved in predicting and shaping the future of restaurant technology, as seen in Toast's 2023 Market Diligence Report, which highlights trends such as increased tech spending, BOH productivity, and guest and employee technologies.23