Paulina Rzymska

Paulina Rzymska is a seasoned Manager with over 15 years of experience specializing in the design and enhancement of digital products and services with a strong focus on the customer. She has spent over a decade leading teams, mentoring, and educating on Design and Product Strategy fundamentals. Paulina champions human-centered design principles that not only enhance user experiences but also drive tangible business outcomes. Her key areas of expertise include Customer Experience and Service Design, leveraging technology for customer-centric transformation, Digital Product Design encompassing UX/UI, Research, and Development, co-creation, ideation, testing business concepts, and effective stakeholders management. She has collaborated with leaders across diverse sectors such as finance, telecom, retail, and media, delivering impactful projects in Digital Transformation, Customer Journey Optimization, and Digital Product and Service Design. Paulina holds a Master's degree in Sociology from the University of Warsaw and a Bachelor's degree in Social Sciences from Maastricht University.