Suggestions
Penny Cai
Member Experience manager at WooliesX
Penny Cai is currently serving as the Member Experience Manager (Contract) at WooliesX. She is recognized as a human-centered design practitioner, adept at navigating challenges and uncertainties in problem-solving. Her professional focus includes proposition and service design, emphasizing user experience and customer engagement within the organization.1
In her role, she likely works on enhancing the overall member experience for WooliesX, which is a part of the Woolworths Group, focusing on improving customer interactions and satisfaction through innovative solutions.