Pankaj Sharma

Pankaj Sharma is a competent professional with 8 years of experience in customer service within the cellular industry. This seasoned individual excels in managing operations, developing procedures, and establishing service standards for business excellence. Pankaj is highly resourceful in maintaining strong relationships with customers, delivering value-added services, and ensuring quality and service norms to achieve utmost customer satisfaction. Throughout their career, they have been recognized with numerous commendations and awards from top management for consistently delivering superior performance. Pankaj possesses excellent interpersonal, communication, and organizational skills, alongside a track record of successful team management and planning. Pankaj pursued their Bachelor of Arts degree at M.J.P. Rohelkhand University in Bareilly, Uttar Pradesh, and currently serves as a Group Team Lead at Cogent eServices.