Lorie Harbour

Lorie Harbour is a seasoned professional with 15 years of experience in Operations and Customer Service Management. She is known for her dedication, adaptability, and leadership skills.

Throughout her career, Lorie has demonstrated the ability to initiate and implement methodologies that enhance quality and operational effectiveness. She is adept at managing complex projects and resolving critical issues efficiently.

Lorie has a proven track record of successfully developing and overseeing large teams, focusing on operational performance, employee relations, HR functions, payroll, and customer service.

Her exceptional interpersonal, communication, and presentation skills have allowed her to build strong customer relationships and strategic alliances over the years.

Key competencies include Operations Planning & Analysis, Workforce Planning & Scheduling, Profit & Loss Responsibility, Strategic Planning & Execution, Quality Assurance, and Leadership Development, among others.

Lorie's professional experience includes roles such as Airport Security Coordinator at City of Austin, Former Airport Operations Supervisor II at City of Austin, and Former Station Manager at DAL Global Services, LLC.