Pablo Garcia

Pablo Garcia is the Senior Director of Business Operations at United States Olympic and Paralympic Properties, located in the Los Angeles Metropolitan Area. He specializes in business process improvement and strategic planning. Garcia has been recognized for his contributions to the organization, notably earning the Anthem Values in Action "A" Award, which acknowledges exceptional performance and alignment with company values.

In his role, he leads initiatives such as the Voice of the Customer Program, which focuses on enhancing member experience through real-time feedback mechanisms. This program has successfully gathered extensive survey responses, allowing for immediate insights into member satisfaction and service quality. His leadership has been praised for fostering collaboration among stakeholders to improve overall service delivery.1