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Owen Hodda
Design Lead - Employee Experience at ANZ
Professional Background
Owen Hodda has an impressive background in design and user experience, particularly within leading banking institutions such as ANZ and National Australia Bank. With over a decade of experience in various design roles, Owen has made significant contributions to enhancing user experience through innovative design strategies and human-centered methodologies. His career trajectory showcases a consistent commitment to improving customer experiences, making him a highly respected figure in the field.
As the Design Lead for Employee Experience at ANZ, Owen is at the forefront of developing creative solutions that enhance the work environment and employee engagement across the organization. His leadership and expertise have been crucial in driving design initiatives that not only benefit the employees but also positively influence overall company performance.
Prior to this role, Owen served as the Practice Lead for the ANZ Design Office, showcasing his ability to lead teams and manage large-scale design projects. His background as a Service Design Lead at ANZ further highlights his expertise in integrating service design principles into customer interactions, touching on every aspect of the user's journey.
Owen's proficiency stretches beyond the banking sector. He has also gained valuable experience working with Deloitte Digital, where he held roles such as Senior Online Consultant and User Experience Architect. His focus on user experience design research allowed him to develop a deep understanding of user needs, informing design choices that enhance usability and engagement.
Education and Achievements
Owen's academic journey has been equally notable, boasting an extensive education in design and anthropology. He studied at Hobart College, where he likely honed his foundational skills in design thinking and critical analysis. Furthermore, his education at Swinburne University of Technology offered him specialized knowledge in History and Theory in Design Anthropology, as well as an Introduction to Design Anthropology. These studies provided Owen with a robust theoretical framework that complements his practical design expertise, enabling him to approach design problems with creativity and insight.
Completing a Bachelor of Multimedia with a focus on Business Marketing and Multimedia Marketing, Owen has cultivated a unique blend of marketing and design skills. This educational background empowers him to not only create aesthetically pleasing designs but also implement strategies that resonate with audiences and drive business objectives. Owen's academic foundation in design anthropology also signifies his commitment to understanding cultural contexts and users' emotional experiences, which is essential in developing meaningful user experiences in today's diverse landscape.
Notable Achievements
Throughout his career, Owen has been recognized for his leadership and creativity in design. His time at Make: Human-Centered Business Design as both Practice Lead and Design Lead allowed him to work on various projects that prioritized customer-centric approaches. His involvement as a Customer Experience Design Lead at National Australia Bank further exemplifies his ability to lead teams in crafting experiences that meet customer needs and expectations.
Owen's earlier roles as a Usability Consultant and User Experience Design Researcher at Deloitte Digital and UsabilityOne highlight his foundational skills that have paved the way for his current successes. These experiences provided him with valuable insights into usability testing, user research methodologies, and designing interfaces that align with user behavior.
In conclusion, Owen Hodda is a distinguished professional in the field of design and user experience, bringing together a wealth of knowledge and an extensive network of experience. He continues to inspire those around him with his innovative designs and strategic approach to creating exceptional user experiences.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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