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Opher Yom-Tov
Chief Design Officer, ANZ Banking Group
Professional Background
Opher Yom-Tov is a distinguished innovation and customer experience change agent with extensive global experience in the realm of product and service design. He has established himself as an entrepreneurial design leader, adept problem solver, and innovation strategist. His remarkable career spans across various sectors, with a recent focus on financial services including wealth management and retail banking.
Throughout his career, Opher has consistently demonstrated a strong aptitude for understanding business and consumer needs. He has a proven track record of building, leading, and inspiring cross-functional innovation teams that create effective solutions, tailored not just for technology startups but also for Fortune 500 corporations. His diverse professional journey underscores his dedication to driving change and fostering innovation within organizations.
In addition to his extensive design and innovation experience, Opher is a seasoned public speaker, passionate about sharing insights and lessons learned throughout his career. His commitment continues to be centered on leading successful and innovative business initiatives that have a positive impact on both people and communities, driving transformational change along the way.
Education and Achievements
Opher Yom-Tov pursued his academic studies at The University of Western Australia, where he earned two degrees: a Bachelor of Engineering (B.Eng.) in Mechanical Engineering and a Bachelor of Commerce (B.Com.) in Management. This dual educational background has provided him with a robust foundation in both technical and business disciplines, enabling him to address complex challenges and innovate within various sectors.
His education laid the groundwork for an illustrious career characterized by leadership in design and innovation. As a Chief Design Officer at ANZ, Opher played a pivotal role in shaping customer-centered strategies and elevating client experiences.
Opher further enriched his expertise by serving as an Industry Advisory Board Member at the Faculty of Transdisciplinary Innovation at the University of Technology Sydney, where he contributed his practical knowledge to shape young minds in the field of innovation. His diverse organizational roles underscore his capacity to adapt and thrive in varied environments, emphasizing his strength as a collaborative partner and leader.
Notable Professional Experiences
Opher has held multiple significant positions throughout his professional journey. Notable among them is his tenure at IDEO LLC, where he started as a Project and Design Engineer and rose through the ranks, ultimately serving as the General Manager of the Shanghai Location. During this time, he led initiatives that combined innovation strategy with user-centered design principles, ensuring that products were both functional and delightful for users.
As the Co-founder and Chief Product & Design Officer at AirShr, Opher leveraged his entrepreneurial spirit to build a venture that emphasized innovative communication methods, driving early-stage growth and establishing a unique market presence.
At Westpac, a leading Australian bank, he held multiple roles including Head of Customer Centered Design for Australian Financial Services, where he was instrumental in advancing customer experience initiatives. His capacity to blend innovation with strategic design evolved further during his role as National Manager for Customer Centered Design and Innovation within BT Financial Group. Here, he led innovative design projects that significantly enhanced customer engagement.
Achievements
Throughout his career, Opher Yom-Tov has not only contributed to his immediate organizations but has also cultivated a broader influential presence in the design and innovation community. His achievements stem from his ability to intertwine user-centric design with business outcomes, ensuring that solutions are both practical and innovative. His leadership approaches foster a culture of collaboration, bringing together diverse teams to tackle complex challenges successfully.
Opher's aspiration to lead a successful, innovative business remains strong as he aims to create endeavors that leave a lasting positive impact on both individuals and communities. His journey is marked by an understanding of the intricate balance between design, technology, and human experience, making him a true thought leader in the fields of design and innovation.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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