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    Nik DeFrance

    Seasoned Marketing and Advertising Leader

    Nik DeFrance is a seasoned professional with a strong background in providing exceptional customer experiences and customer relations management.

    With expertise in SaaS products, retail sales, organizational leadership, marketing management, corporate communications, e-commerce, and project coordination, Nik has successfully trained employees at Fortune 500 companies.

    Currently serving as the Senior Manager of Operations and Customer Experience at Autonomous Inc, a leading Smart Office company, Nik brings valuable experience from past leadership roles at Ring Video Doorbell, Tesla Motors Inc, and Apple.

    Passionate about delivering superior customer service, Nik excels in managing tasks independently or collaboratively within fast-paced environments, always striving to enhance organizational and individual brands.

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    Experience

    Client Services Consultant at Competitive Edge Media and Marketing, Inc.
    Account Director at Trepoint (2013 - 2016), Account Director at Arc Worldwide (2001 - June 2013), Senior Account Executive at Frankel (1999 - 2002)

    Education

    Bachelor's degree in Art History, Criticism and Conservation from Colgate University (1994 - 1998)

    Location

    Greater Los Angeles Area