Nidhi Vijay

Nidhi Vijay is a highly experienced professional with over 15 years in the software development life cycle (SDLC) within the financial industry, computer software, and cloud services sectors.

With a strong background in Java, Perl, Python, and scripting languages, Nidhi specializes in supporting enterprise software and excels in the performance tuning of databases.

Known for excellent troubleshooting, problem-solving, and leadership skills, she possesses a deep understanding of Incident and Problem Management processes, Work Intake Prioritization, and Escalation Management processes.

Having obtained a Bachelor's degree in Electrical Engineering from VJTI, University of Mumbai, and further education in Software from UCSC Silicon Valley Extension, Nidhi Vijay is a certified Scrum Master (CSM). Currently, she holds the position of Performance Lead in Support Management at ServiceNow.