Blessy Ann Varghese

Blessy Ann Varghese is an IT professional holding certifications in ITIL V4 and PMP, with a strong background in Techno Functional roles and Global Application support teams.

With experience in providing technical IT support to end-users, Blessy is adept at handling various applications and delivering high-quality IT support in a friendly and timely manner.

Her expertise includes project management, Incident Management, Problem Management, Asset management, Change Management, and working with applications such as Bellin, Infor EAM, Travel & Expense, RMS, TCS, CFA, Tririga, and Microsoft technologies.

Blessy is proficient in managing tickets through ServiceNow and AzureDevOps, troubleshooting errors using SQL databases, and boasts excellent interpersonal, relationship building, communication, group presentation, analytical, organizational, and leadership skills.

She has a Bachelor of Engineering degree in Electronics and Communications Engineering from Anna University, and has held positions at esteemed organizations such as KPMG US, Valorem Reply, and Flex, where she served in roles ranging from IT Specialist to Application Systems Analyst.