Nicholas Kitchell

Nicholas Kitchell serves as the Regional Vice President of Enterprise Sales - Customer Experience at Salesforce. In this role, he focuses on helping organizations enhance their customer relationships by bridging gaps among various stakeholders, including business leaders, IT, customers, and partners. His approach emphasizes the importance of fostering meaningful connections throughout the customer journey.1

Background and Education

Kitchell graduated from Purdue University's Krannert School of Management, earning a Bachelor of Science in Management with a specialization in finance. His career spans various roles within Salesforce, starting as a Business Development Representative in 2014 and progressing to his current position since February 2020.1

Professional Expertise

Nicholas Kitchell has extensive experience in:

• Enterprise Sales
• Customer Experience
• Financial Analysis

He has worked across multiple industries, including manufacturing, professional services, insurance, and investment management. His expertise encompasses areas such as digital engagement, service analytics, AI in service, and customer success strategies.1

Personal Approach

Kitchell is passionate about integrating people, processes, and technology to create lasting customer experiences. He advocates for a customer-centric approach that prioritizes relationship building and the effective use of Salesforce's cloud-based solutions.