Nicholas Kitchell

Nicholas Kitchell is an accomplished professional with experience in enterprise sales, customer experience, and financial analysis. He graduated from Purdue University's Krannert School with a Bachelor of Science in Management and specialized in finance. With years of experience in the commercial sector, Kitchell has worked with various industries, including manufacturing, professional services, insurance, investment management, among others. As the Regional Vice President of Enterprise Sales - Customer Experience at Salesforce, he helps organizations unlock the value of their customer relationships through the bridging of gaps between all stakeholders, including business, IT, leadership, customers, and partners. He encourages his customers to focus on the journey to build meaningful and personal relationships with their clients.

Kitchell has a passion for blending people, processes, and technology to provide life-long customer experiences. He is an expert in customer services, digital engagement, self-service, knowledge-centered support, service analytics, AI in service, field service, field operations, sales, Cloud Salesforce, SaaS, PaaS, CRM, enterprise platform, customer experience, finance, customer success, new business development, analytics, sales process, business development, marketing, lead generation, and corporate finance. His experience has helped him acquire a broad range of knowledge, allowing him to navigate innovative approaches within industries and business models.